Whitebook
   
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Frequency Asked Questions

Know your Whitebook

Let us introduce you to Whitebook: These are beautifully designed New-Age photo albums and the best part? Creating one takes just 60 seconds, making it easier than ever to preserve your cherished memories. Each Whitebook is carefully handcrafted and hardbound to ensure it lasts a lifetime and beyond. With a minimum of 20 pages and the option to extend to a maximum of 54 pages, these compact and stylish 8x8-inch photo albums come in various stunning colours.

Why Whitebook?

Capture and Preserve Life's Little Joys with Whitebook!

From your kids' dance parties to their goofy grins, birthdays, milestones, all their "FIRSTS," travels, festivals, and EVERYTHING in between—don't let these precious memories fade in the digital cloud or get lost in your phone gallery. Print and relive them together, flipping through pages, sharing laughter, and strengthening family bonds. With Whitebook, preserve for generations to come. Cherish every moment!

What makes Whitebook special?

The reason why we are loved by thousands of families is that Our web app is super easy to use. Our pages are carefully crafted with incredible precision, and they proudly carry the seal of approval from HP Indigo for that extra professional touch you can feel. There is no need to stress about tears, spills, or fading because our pages are built to handle it all.

With our non-tearable and spill-proof pages, your cherished memories are in safe hands. Thanks to our fade-proof technology, your prints will stay vibrant and crisp for over 200+ years, promising a lasting legacy for generations to come.

All about delivery

We're excited to offer Free Pan India shipping for your Whitebook! From the moment you place your order, we take up to 3 business days to carefully craft your book. Once it's ready to be shipped, you can expect it to arrive at your doorstep within approximately 10 - 12 business days. If, by any chance, your book hasn't arrived within 10 - 12 business days from its shipping date, please don't hesitate to contact us at support@whitebook.world or call us at 6364182702. Our dedicated team is always ready to assist you in promptly resolving any concerns you may have!

How can I track my order?

We've made tracking your order incredibly simple. Watch the video below for a detailed, step-by-step guide on our website, applicable for Android and iOS users.

If you still require assistance, please don't hesitate to contact us at support@whitebook.world or call us at 6364182702

Why should I make Whitebooks when I have pictures on my phone?

Phone galleries are an endless feed of WhatsApp forwards and unnecessary screenshots, where precious memories tend to get buried in the clutter. Whitebook helps preserve and easily access the highlights of your child's everyday life in a beautiful Whitbeook where your memories will last FOREVER!

How do I create My Account / Sign up to Whitebook?

It’s super simple! After you upload all your photos. You just have to enter your email ID & your registered phone number. You will receive an OTP on your email as well as on your phone number. And DONE!

Do I have to create an Account on Whitebook to place an order?

Yes! To place an order on Whitebook, you must have an account with us.

How many photos can I have in a Whitebook?

You must upload a minimum of 20 images and a maximum of 54 high-resolution images to make your Whitebook.

How long does it take to upload photos on Whitebook?

It will take approximately 50-60 seconds. The faster the Internet connection, the less time it will take to upload your photos. We suggest using WiFi for seamless and lesser upload time.

How do I create my Whitebook?

It’s SUPER EASY! You can create your Whitebook in just 3 STEPS

1. Click on the SHOP NOW icon

2. Click on the Photo source icon- Choose a minimum of 20 and a maximum of 54 images

3. Your Digital Whitebook is now ready - Click on edit and customise to change your book colour, spine title, book title etc

4. Once done with all the editing and customization, you click on Done, which redirects you to the Checkout page.

Are my photos going to look like the ones on my phone?

Oh, they look even better than your phone images. Printing photos from the original source will result in the highest-quality photos. We use the highest-quality ink and paper. As a result, your printed photos should appear cleaner more colourful and vibrant than what you see on your phone.

Can I print multiple copies of my Whitebook?

Yes! That’s one reason to make photo books online (you can create multiple copies). You can select the quantity you want when checking out.

Whitebook can deliver your books to two or more locations. Just add their respective addresses. For example, You want a book given to Grandma, who lives in Bangalore, and the other book to your sister, who lives in Mumbai.

What is the photo quality recommended for making a Whitebook?

Photos taken in natural light tend to look the best. As long as your image is around 300 dpi, its resolution will print well. Avoid uploading screenshots, and WhatsApp images as they compress the image quality and this may affect the print quality.

Sometimes you’ll want to print photos even if you’re aware it won’t turn out well, and Whitebook won’t prevent you from doing so—you’ll know what you’re getting upfront.

What payment options does Whitebook support?

Whitebook accepts Cash on Delivery ( COD) & online payments: Debit Card, Visa Credit Card, Visa and Maestro, Net Banking, UPI, and Digital wallets like Google Pay, PhonePe, etc.

I accidentally put in the wrong Pincode number, can you please change it?

Yes, you can mail us your revised address details at support@whitebook.world or call us at 6364182702 within 24 hours of placing the order.

P.S. For more clarity please make sure to add your order ID number.

The product I received is defective. Can I get a replacement?

At Whitebook, it's our passion to ensure our photo albums do justice to the hard work you put in behind every image. But sometimes, even our best efforts don't meet your desired expectations.

Whitebook provides a replacement guarantee if the goods received are damaged/defective during transit, the product quality does not match the specifications, or the wrong product was accidentally shipped. If you want to have your order replaced, don't hesitate to contact us within ten days of receiving it. Whitebook will set up a reverse pickup for the same purpose. As soon as we get your returned order, Whitebook will send you a replacement. We do not exchange products if the consumer orders an incorrect item.

Who should I contact in case I have any other complaints or feedback on my order?

Click on the Contact Us link and send us your complaint or feedback. We love feedback from our customers!

Do I get a confirmation after making payment online?

Yes. Whitebook will notify you via email if your payment is successful. In most cases, your bank will also send an SMS about the transaction.

Does Whitebook ship PAN India?

Yes. Whitebook can be shipped anywhere in India which includes FREE SHIPPING!

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