Privacy Policy for Whitebook
We value the privacy and security of your information. This Privacy Statement describes how Whitebook (“Whitebook,” “we,” or “us”) collects, uses, and shares your information. This privacy policy refers to information collected by us through any methods, including our website whitebook.world Whitebook App, our social media sites (collectively, “Sites”), and information acquired from customers purchasing our products.
You consent to the collection, use, storage, and sharing of your information as indicated in this Privacy Policy by visiting, accessing, or using our Sites, purchasing our products, or sending information to us. If you disagree with anything in this Privacy Policy, you should not visit, access, or use our Sites, nor should you supply us with any information.
Please do not use our Sites or email us any information about yourself if you are under 18.
Information We Collect:
We gather the information that identifies, relates to, characterises, and can be reasonably connected with a specific customer or household (“Personal Information”). Personal information does not include publicly accessible information in government databases or de-identified, anonymised, or aggregated consumer data.
We gather Personal Information and other information about you in various ways. We may collect or receive information from you in the following ways: (1) directly through the information you supply, (2) indirectly through watching your activity on our website, and (3) through third parties such as Google, Facebook, and Instagram. Each of them is described in further depth further down.
Information You Provide:
You may provide us with information in a variety of ways, including:
1. When you purchase our items, you will usually be asked to supply your name, phone number, shipping address, and billing information, as well as your debit/credit card information, tax identification number, and GST number.
2. When you contact us, we will usually gather the email address and phone number you use to interact with us and any additional information you offer.
3. When you sign up for our mailing list, we may gather your name, email address, and mailing address.
4. If you inquire through our website, we will generally gather your name, email address, phone number, and any other information you supply.
5. If you publish information on our social media platforms, we may collect and utilise such information (as well as other users of those sites and the public generally). Please do not put any information on any website that allows strangers to identify or find you or that you do not want the public to see.
Information Indirectly Collected from You
Cookies and Other Technologies:
On our website, we automatically gather from you by utilising cookies and other technologies. Cookies are small text files servers send to your computer to monitor your browser as you traverse our website. We may use cookies and similar technology to identify you when you visit our website, click on our advertisements, or click on links in our emails. Cookies also allow us to remember your website user preferences. Cookies and other technologies may also be used for site maintenance and analysis, network connectivity, user authentication, contextual advertising, and fraud and theft prevention. Cookies can be blocked or removed using the options of your Internet browser. Because each browser is different, consult the “Help” menu to understand how to adjust your cookie choices. You may be unable to complete certain transactions, use certain services, or access specific material on our website if you block or remove cookies.
Traffic data:
When you use our website, we may automatically monitor and collect generic log information such as your: (a) Internet Protocol (IP) address; (b) domain server; (c) operating system; (d) kind of web browser; and (e) the sites you view (collectively “Traffic Data”). Traffic Data does not allow you to be identified individually. We may utilise Traffic Data to report aggregated website activity and to understand our visitors’ requirements better so that we can make educated decisions about the content and design of our website.
Third-Party Websites and Social Media Services:
Our website may contain links to third-party websites or social media platforms where you can leave comments, reviews, or other information. We may monitor publicly posted comments and reviews about us, our goods, or our Sites on social media or consumer review sites. In addition, please know that your usage of any third-party websites or social media services may result in those sites gathering information about you. We are not responsible for these third-party websites or social media services. You should evaluate their privacy policies to ensure you understand the information that those sites may collect, use, and share.
Information from Third Parties
Distributors:
We have access to or collect Personal Information from businesses we utilise to distribute our services and products.
Social Media Sites:
We may gather information from you if you publish it on our social networking platforms. We may also get Personal Information about you via social networking platforms such as Facebook, Instagram, and LinkedIn.
Third-party analytics services:
We may utilise third-party analytics services, such as Google Analytics, to better understand how our Sites are being used, such as tracking the number and length of visits to websites and social media pages. These analytics providers may employ cookies and other technologies to gather information about the content you view, the website you visit directly before and after browsing our website, and your system and geographic information. The information generated by these technologies regarding your usage of websites may be sent to and retained by the analytics services in question. These providers provide us with aggregated statistical reports, but we do not obtain Personal Information about individual users.
How We Use Your Information:
Our service partners and we may use personal information for the following purposes:
1. To handle customer orders and deliver goods to customers.
2. To market and promote our products.
3. To answer your inquiries.
4. To manage any contractual relationship that may exist between us.
5. To show you our website and relevant content.
6. To assess and improve our website and social media presence.
7. To troubleshoot and repair issues with our website.
8. To protect our website and to prevent or detect illegal, unlawful, or harassing conduct or acts.
9. To deliver product updates, news, and event details.
10. To submit any mandatory reporting to governmental or regulatory bodies.
In other instances, when we ask for your consent, we will use the information for the purposes that we specify at the time. You have the right to revoke your permission at any time; however, we may have additional legal grounds for retaining and using your information and those listed above.
Sharing And Disclosure Of Personal Information:
We don’t sell your private information. We may disclose your Personal Information in the following ways:
1. Distributors: Personal Information may be shared with businesses who distribute our products for them to fulfil client purchases.
2. Service Providers: Personal Information may be disclosed to third-party suppliers, contractors, or agents that execute services on our behalf (“Service Providers”). We may, for example, contract with Service Providers to offer specific services, such as data storage and processing, analytics, marketing, employee benefits, or payment processing. We only give Personal Information to our Service Providers that are required for them to execute these services on our behalf. To safeguard your Personal Information from unauthorised acquisition, access, use, or disclosure, each Service Provider must undertake reasonable security policies and practices that are relevant to the information involved. Service Providers may only use the Personal Information we supply them or that they gather on our behalf to deliver services to us.
3. Legal Process: We may also disclose Personal Information collected from you to abide by applicable laws and regulations, a government investigation, a judicial proceeding, a court order, or other legal processes to respond to discovery demands or offer evidence in a legal proceeding in which we are involved.
4. To Protect Us and Others: We may also disclose the Personal Information we collect from you if we believe it is necessary to investigate, prevent, or take measures in connection with illegal activities, fraudulent activity, situations involving potential threats to the safety of any person, suspected violations of this Privacy Policy, or alleged infringements of any applicable terms & conditions.
5. Aggregated and De-Identified Information: We may share aggregated or de-identified Personal Information with our service providers and related firms for marketing, advertising, research, and other auxiliary purposes.
Children’s Privacy:
Our websites and goods are not intended for minors under 18. Furthermore, we do not collect Personal Information from children under 18. If you believe your kid has contributed personally identifiable information without your permission and is under 18, don’t hesitate to contact us at support@whitebook.world. If we discover that we have inadvertently obtained personal information from a child under 18, we shall make commercially reasonable attempts to erase such information from our systems.
Your Privacy Choices:
You can unsubscribe from emails and other marketing materials from us (or any third-party email marketing provider we may employ) by clicking on the links given in each email (usually at the bottom of the email).
User Generated Content:
You may be able to publish content, such as comments, images, or other information, on or through our social network accounts. If you submit such content on social networking platforms, other visitors or users may be able to see all of the information or content that you upload. Your postings and content may become public, and we cannot prevent others from using such information in ways that violate this Privacy Policy, applicable law, or your privacy. Please consider your material carefully before publishing. Furthermore, please be aware that we reserve the right to remove any such content if we deem, in our sole discretion, that it violates any relevant legislation, creates a security risk, infringes on the rights of others, or constitutes a threat, defamation, or harassment.
Links To Third Party Websites Or Platforms:
Our website may include links to websites or platforms operated by third parties. These links are given as a convenience. We are not responsible for the content on these other websites or media and have no control over it. The presence of a link on our website does not imply endorsement. Please keep in mind that by clicking on one of these links, you will be leaving our website and subject to the rules and privacy practices of the other website or platform, which may differ considerably from our Privacy Policy. Please consider the privacy rules of such third parties before giving any Personal Information to them.
We make no explicit or implied representations or assurances about the content of any of these connected websites or platforms. WE EXPRESSLY DISCLAIM ANY AND ALL LIABILITY FOR YOUR INTERACTION WITH THIRD-PARTY WEBSITES OR PLATFORMS.
Deleting Data From Whitebook:
If you want to remove your data from Whitebook systems, write an email to support@whitebook.world from your registered email address, mentioning that you want to remove the data from the Whitebook system. We may seek further information from you to authenticate your deletion request. We will destroy your data when confirmed, which will take 30 days.
Data Retention:
Your information, such as accounting records and email interactions with customer service, is electronically maintained to comply with relevant laws and legal responsibilities, settle disputes, and enhance customer service.
However, we may continue utilising your provided data and photographs for research and analysis in a secure area inaccessible from your account.
You may deactivate your account by emailing support@whitebook.world.
Changes To This Policy:
We reserve the right to change this Privacy Policy at any time without prior notification to you. Our most recent Privacy Policy will be available on our website. Unless otherwise specified, any modifications to the Policy become effective immediately after they are posted. By continuing to access or use our Sites, purchase our products, or otherwise supply us with information after such changes are made, you agree to be governed by the amended Privacy Policy’s provisions.
Your Consent:
You agree to our website/app privacy policy by using our site.
If you have any questions or comments about this Privacy Policy, don’t hesitate to get in touch with us at:
Email: support@whitebook.world
